Frequently Asked Questions
Get all the details on your favorite velour styles and iconic tracks.
How should I care for my velour tracksuits?
To maintain the plush texture of your velour, we recommend machine washing inside out in cold water on a gentle cycle and tumble drying on low heat.
When will my order ship?
Standard orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package.
What is your return policy?
We offer returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.
Do you ship internationally?
Yes, Juicy Couture ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I determine my size?
Our items typically run true to size with a slim, contemporary fit. Please refer to our detailed Size Guide located on each product page for specific measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.